Expression of Interest (EoI) from Research Organizations, Project Management Agencies & Technical Expert Agencies working in E‑Governance Sector for Empanelment as Support Agency

Key Information – At a Glance

FieldDetails
StateMadhya Pradesh
Issuing AuthorityCentre for Research and Industrial Staff Performance (CRISP), Bhopal
Title of Tender/EoIExpression of Interest (EoI) from Research Organizations, Project Management Agencies & Technical Expert Agencies working in E‑Governance Sector for Empanelment as Support Agency
Tender/EoI Reference No.CRISP/EOI-IT-SWD/2026-27/11, dated 1st April 2026
Estimated Value of TenderNot explicitly mentioned (will be decided at project level with empaneled agencies)
Tender / EoI Fee₹2,000 (Non‑refundable) – DD or NEFT in favour of “Centre for Research and Industrial Staff Performance” payable at Bhopal
EMD (Earnest Money Deposit)Not required (No EMD mentioned; only tender fee applicable)
Last Date of Submission15th April 2026
Time of Submission15:00 Hours (3:00 PM)
Mode of SubmissionOnline by email to: procurement@crispindia.com
Download EoI DocumentNot publicly linked in the PDF; interested bidders must have obtained the document from CRISP or its website (as per standard practice). The PDF provided is the complete EoI.

Detailed Summary of the EoI

1. Objective

CRISP, Bhopal invites Expression of Interest (EoI) from eligible organizations for empanelment as Support Agency to provide technical and managerial support services in execution of large IT and e‑Governance projects during financial year 2026‑27.

2. Scope of Services (General)

  • Establish Project Management Unit (PMU)
  • Software Development (Web/Mobile)
  • PAN India level project implementation & field operations
  • Document Digitization Services
  • Establish / Operate Control Command Centre
  • Cloud Server Administration & Operations
  • IT Security Services & System Audits
  • PAN India IT Project Lead Generation
  • Digital Marketing Services

3. Categories for Empanelment

CategoryFocus Areas
Category 1 – Research Consultant / Agencies / IT ProductsAI, IoT / Machine Learning, Cloud Computing, Blockchain, Cyber Security, RFID / QR based solutions
Category 2 – Project Management AgenciesIT Project Management, Setting up PMU in Govt/PSU, Rollout & Technical Support, Command Control Centres / Call Centre, Digital Marketing (2D/3D), Lead Generation for IT products & services
Category 3 – Core IT ServicesSystem Integration, Software Development, Mobile Apps (Android/iOS), AI Chatbot, IoT, Blockchain, Business Analytics, GPS/GIS, Digital Transformation, e‑Signature, On‑Screen Marking, LMS, AR/VR, ML/Data Science, RFID/QR, UI/UX & 2D/3D animated videos

Note: Agency must clearly mention the category/categories applied for and provide documentary proof of similar work.

4. Key Eligibility & Evaluation Criteria (Annexure‑1)

S.No.CriteriaMandatory Requirement
1Business existenceIn India for last 03 years (submit Registration, PAN, GST, 3 years audit reports)
2Previous ExperienceAt least 3 IT projects each of value ≥ ₹25 lakh, similar to category applied (submit work orders/completion certificates)
3Annual Turnover≥ ₹50 lakh per annum in last 3 financial years + Positive Net Worth (CA certificate + ITR + Balance Sheet)
4Human ResourcesAt least 10 IT experts on payroll (names, qualifications, years of association, relevant experience)
5Management CompetenciesValid certifications in IT Quality Assurance, IT Security, Project Management, etc.
6Approach & MethodologyKey approach to handle large assignments

Disqualification: Failure to meet any one criterion makes the proposal ineligible.

5. Restrictions & Important Conditions

  • No consortium, joint venture, or third‑party hiring permitted for the empanelment.
  • All key experts must be on the organization’s payroll (no subcontracting of experts).
  • Proposal must be valid for 180 days from the date of EoI opening.
  • No modifications, substitutions, or withdrawals after submission.
  • Blacklisted/bankrupt entities by Govt of India / State / any government agency are disqualified.

6. Submission Process

  • Mode: Online only – email to procurement@crispindia.com
  • Deadline: 15th April 2026, 15:00 Hours
  • Tender Fee Proof: Must be attached (DD/NEFT details). Without it, technical bid is rejected.
  • Documents required:
    • Covering letter (as per format, on letterhead)
    • Annexure‑3: List of similar projects (≥ ₹25 lakh each)
    • Annexure‑4: Applicant details with registration certificates
    • Annexure‑5: Financial details certified by CA
    • Annexure‑6: Compliance table
    • CVs of at least 10 core team members (ink‑signed)
    • Demo links / brochures for ready IT products (if any)

7. Technical Evaluation Methodology (Marks – Total 100)

SNCriteriaMax MarksWeightage Details
1Financial Capability (Turnover)20Up to ₹50L = 10; ₹50L‑100L = 15; > ₹100L = 20
2Bidder’s Experience203 projects (₹25L each) = 10; each additional project = +5 marks
3Human Resource Strength1510‑25 professionals = 10; Over 25 = 15 (<10 leads to rejection)
4Off‑the‑shelf IT products (AI/ML/Blockchain/RFID/QR etc.)10At least 1 working product = 5; each additional = +5
5Presentation on Approach & Methodology35Technical capabilities, execution strategy, timelines

Qualifying Marks: Minimum 70 out of 100 required for empanelment.
CRISP will empanel maximum 5 technically qualified agencies in each category (higher scores preferred).

8. Important Dates

EventDate/Time
EoI Advertisement1st April 2026
Last Submission15th April 2026, 15:00 Hrs
Technical Proposal Opening16th April 2026, 15:00 Hrs (at Director’s Board Room, CRISP, Bhopal)
PresentationTo be announced
EmpanelmentTo be announced

9. Other Key Clauses

  • Jurisdiction: All disputes – Courts in Bhopal, Madhya Pradesh only.
  • Right to reject: CRISP can reject any or all proposals without assigning any reason.
  • No liability for costs: CRISP not responsible for any costs incurred by bidders in preparing the proposal.
  • Corrigendum / Addendum: Bidders must regularly check CRISP website; no individual communication will be sent.
  • Project‑level agreements: After empanelment, separate agreements will be signed specifying financials and terms.

10. Contact for Queries

  • Email for queries & submission: procurement@crispindia.com

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