
Key Tender Details
| Particulars | Details |
|---|---|
| 1. State | Goa |
| 2. Issuing Authority | Info Tech Corporation of Goa Ltd. (ITG) (A Government of Goa Undertaking) |
| 3. Title of Tender/RFP | Terms of Reference for Selection of Training Institutes for Imparting Training under IT Knowledge Centers at GPS, Mulgao-Bicholim on Revenue-Sharing Model |
| 4. Tender Fee | ₹ 3,000/- |
| 5. EMD | ₹ 30,000/- |
| 6. Last Date of Submission | 20.03.2026 |
| 7. Time of Submission | Up to 03:30 PM |
| 8. Mode of Submission | Physical (Hard Copy) at ITG Office |
| 9. DOWNLOAD Tender/EOI | DOWNLOAD TENDER https://eprocure.goa.gov.in |
1. Introduction
The Info Tech Corporation of Goa Ltd. (ITG), a Government of Goa Undertaking and an ISO 9001:2015 & ISO 27001:2022 certified company, has issued a Terms of Reference (TOR) document for the selection of a training institute. This initiative aims to impart IT training under the “IT Knowledge Centers” banner at the Government Primary School (GPS), Gaokarwada-Mulgao, Bicholim-Goa. The project operates on a revenue-sharing model and is specifically targeted at citizens, with a special focus on individuals from mining-affected areas utilizing funds from the District Mineral Foundation (DMF). This RFP is a limited tender, inviting applications only from institutes already empaneled by ITG.
2. Objective
The primary objective of this TOR is to select a qualified and experienced training institute to manage and operate an IT Knowledge Center (ITKC). The selected institute will be responsible for delivering IT and allied courses to the citizens of Goa. The key goals include:
- Providing basic and advanced computer skills to local youth, housewives, and other citizens.
- Offering job-oriented IT training courses to enhance employability.
- Utilizing the renovated government school premises provided by ITG.
- Providing free IT education and skill upgradation to residents of mining-affected areas through DMF funds.
- Operating on a revenue-sharing model where the institute offers a share of the course fee to ITG.
3. Key Dates
- Start Date for Download of TOR: 12.03.2026
- Last Date for Download of TOR: Up to 03.00 PM on 20.03.2026
- Last Date and Time for Submission of Applications: Up to 03.30 PM on 20.03.2026
- Date and Time for Opening of Applications: At 04.00 PM on 20.03.2026
- Site Visit Date: 16.03.2026 at 03.00 PM (at GPS Premises, Gaokarwada-Mulgao, Bicholim- Goa)
4. Tender Fee and Earnest Money Deposit (EMD)
- TOR Processing Fee: A non-refundable fee of ₹ 3,000/- must be paid online through NEFT/RTGS/Net-Banking.
- Earnest Money Deposit (EMD): An amount of ₹ 30,000/- must be submitted along with the application.
- Mode of Payment: Both the TOR fee and EMD are to be paid online.
- EMD Forfeiture: The EMD will be forfeited if the applicant withdraws their bid, provides false information, or if the successful applicant fails to sign the contract.
- EMD Refund: The EMD of unsuccessful applicants will be refunded after the contract is awarded. For the successful applicant, it will be returned upon submission of the Performance Bank Guarantee (PBG).
5. Scope of Work
The selected training institute (Accredited Institute) will be responsible for the complete execution of the training program at the provided premises. The detailed scope includes:
- Infrastructure Management: The institute will be given custody of the IT/ICT/Civil infrastructure provided by ITG at the GPS Mulgao-Bicholim premises. This includes computer tables, chairs, ACs, CCTV, and internet connection. The institute is responsible for the upkeep, maintenance, and payment of electricity and water bills. Any damages must be rectified by the institute.
- Marketing and Enrollment: Conducting marketing and awareness campaigns at its own cost to enroll students under the “IT Knowledge Centers/DMF funds” banner. Student enrollment must be done on the online portal provided by ITG.
- Training Delivery: Conducting training as per the approved syllabus for the list of courses provided in the TOR. The institute must deploy qualified faculty as per the minimum requirements (e.g., B.E./Diploma holders with experience). Training must be delivered in Konkani/English/Marathi.
- Monitoring and Reporting: Maintaining comprehensive records including student enrollment, biometric attendance (for students and faculty), internal assessments, and placement records. The institute must provide reports to ITG as requested.
- Examination Support: Facilitating the final third-party online examination conducted under ITG supervision. The institute will also conduct regular internal assessments.
- Placement Assistance: The institute is expected to facilitate job placement for successful candidates through job fairs, industry tie-ups, etc.
6. Eligibility Criteria of Training Partners
This is a Limited Tender. Therefore, the primary eligibility criteria are specific. Applicants must fulfill the following:
- Legal Entity: Must be a Society, Trust, Institution, Proprietorship, Partnership, or Registered Company under the Companies Act (1956/2013) in India, with a minimum existence of 5 years.
- Pre-Empanelment (Mandatory): The applicant must be an institute already empaneled by ITG for imparting training under the ITKC banner, referencing the previous TOR No: ITG-IT/1145/EMP-TRAIN-INST-ITKC/2025/524 dated 15.05.2025.
- Statutory Registrations: Must possess a valid PAN and GST Registration number.
- Blacklisting: The applicant must not be blacklisted by any Central or State Government in India. A self-certified undertaking (Appendix-II) must be submitted.
- Documentation: Submission of the duly filled Application Form (Appendix-I) and Financial Bid (Appendix-V).
7. Selection Criteria and Empanelment Procedure
The selection process is designed to identify the most suitable institute based on a combination of eligibility, technical capability, and financial bid.
Stage 1: Eligibility cum Technical Evaluation
- Submitted documents are checked for compliance with the eligibility criteria (Legal Entity, Empanelment proof, PAN/GST, etc.).
- The institute must also pass an administrative/inspection procedure to verify infrastructure and manpower as per the Scope of Work (Chapter 3). An inspection team from ITG may visit the premises.
Stage 2: Financial Bid Evaluation
- Only technically qualified applicants will have their financial bids opened.
- The financial bid requires the applicant to quote the additional revenue share percentage (Y%) they are offering to ITG, on top of the approved 20% ITG share.
- The total gross share of ITG is calculated as: Z = 20% + (80% – Y%).
- The Work Order will be awarded to the bidder who quotes the highest total revenue share (Z%) for ITG.
- Tie-Breaker: If two institutes quote the same revenue share, the one with a higher score from the original empanelment process (TOR No: ITG-IT/1145/…) will be selected. If still tied, the institute with a higher turnover will be given priority.
8. Eligible Beneficiaries
- General Candidates: Citizens of Goa, including local youth, housewives, etc. Note: Under this TOR, EWS/OBC candidates are currently considered under the “General” category.
- DMF Beneficiaries: Citizens residing in the mining-affected areas of Goa, who will be provided free IT education and skill upgradation under the provisions of the District Mineral Foundation (DMF) funds from North Goa.
9. Total Target and Job Roles/Courses
- Target: To train citizens across Goa over a period of one year.
- Focus Area: Information & Communication Technology (ICT).
- Job Roles/Courses (Tentative List – Appendix III): The institute is expected to offer a mix of basic and advanced courses. Examples include:
- Basic Courses: Diploma in ICT Skills, Mahila Cyber Saksharta.
- Hardware & Security: Certification in PC Hardware & Networking, Essentials of Ethical Hacking.
- Design: Certification in Illustrator, Blender 3D, Audio/Video Mixing.
- Soft Skills: Certification in Project Management.
- Course Durations: Vary from 3 to 8 weeks, depending on the course.
- Faculty Requirement: Minimum of 2 faculty members on payroll (e.g., 1 B.E./MCA and 1 Diploma holder with relevant experience).
10. Funding and Payment Conditions
The project operates on a Revenue-Sharing Model.
- Revenue Share: For every student per course, the course fee is collected. The share is distributed as:
- ITG Share: 20% (as approved by DITE&C) plus the additional percentage (%) offered by the institute in their financial bid.
- Institute Share: The remaining amount.
- Payment to Institute:
- Payment to the accredited institute will be made only after the successful completion of the course by the student and their passing of the final examination.
- Invoices must be accompanied by attendance reports and acknowledgements.
- For DMF candidates, payment will be released to the institute only after ITG receives the funds from the North Goa District Mineral Foundation Trust (NGDMFT).
- TDS will be deducted at source as per applicable rules.
11. Other Terms and Conditions
- Tenure of Contract: The contract will be valid for one year from the date of signing, with a possibility of extension based on performance.
- Performance Bank Guarantee (PBG): The successful institute must submit a PBG of ₹ 50,000/- (valid for 3 months beyond the contract period) before signing the agreement.
- Service Level Agreement (SLA): Strict SLAs are defined with penalties for non-compliance, including fines for non-deployment of faculty, cancellation of classes without notice, submission of fake documents, and poor service delivery.
- Termination: ITG reserves the right to terminate the contract and blacklist the institute for up to 5 years in case of unsatisfactory performance, fraudulent activities, or breach of contract.
- Code of Ethics: The institute must adhere to a strict code of ethics regarding advertising, student commitments, and public statements.
- Sub-contracting: Sub-letting or outsourcing the training to a third party is strictly not allowed.
- Vacating Premises: Upon contract expiry/termination, the institute must vacate the ITG-provided premises and hand over all infrastructure in intact, working condition.
- Dispute Resolution: All disputes will be resolved amicably through negotiation, failing which the courts in Goa shall have exclusive jurisdiction.
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