Comprehensive Summary of EOI for Empanelment of Training Partners – TCGL, Gujarat

Quick Reference Table

1. Introduction

Tourism Corporation of Gujarat Limited (TCGL), a 100% subsidiary of the Government of Gujarat, has issued this Expression of Interest (EOI) for the Empanelment of Training Partners for conducting various Training Programs in the Tourism and Hospitality Sector. This initiative aligns with the Government of India’s focus on skill development and workforce modernization, moving towards an industry-led training model.

TCGL is engaged in destination development, infrastructure augmentation, promotions, policy framework, conducted tours, fairs and festivals, and crucially, training and skill development to supply trained human resources to the tourism sector. This EOI for Skill Development Training seeks to onboard qualified agencies to deliver high-quality training programs.

2. Objective

The primary objective of this EOI for Skill Development Training is to empanel competent Training Partners capable of:

• Designing and delivering training programs in the Tourism and Hospitality Sector
• Developing industry-relevant course curriculum aligned with market requirements
• Identifying and enrolling eligible trainees through transparent processes
• Providing quality training with measurable learning outcomes
• Contributing to the skill development ecosystem in Gujarat

The Authority intends to train about 6,000 persons annually through this initiative.

3. Key Dates and Schedule

4. EMD and Tender Fees

EOI Security / EMD

• Amount: ₹2,00,000 (Rupees Two Lakhs only)
• Mode:
  • Bank Guarantee (as per Form 8 format) with validity of 180 days from EOI Due Date, OR
  • Demand Draft with validity of 60 days from EOI Due Date
• Payable to: Tourism Corporation of Gujarat Limited

EOI Fee

• Amount: ₹5,000 (Non-refundable)
• Mode: Demand Draft in favour of Tourism Corporation of Gujarat Limited

5. Scope of Work

The empaneled Training Partners shall be required to provide services under three broad categories:

5.1 Course Design and Development

• Prepare detailed course curriculum and pedagogy aligned with NSDC guidelines
• Develop study materials and multimedia learning aids
• Customize training content to context (e.g., urban vs. rural homestay training)
• Ensure clear learning objectives and measurable outcomes
• Obtain prior approval from TCGL for course design

5.2 Identification and Enrolment of Trainees

• Define eligibility criteria and selection processes
• Conduct outreach drives in target communities
• Create promotional materials and execute social media campaigns
• Set up online and offline application systems
• Screen applicants through transparent processes
• Provide counselling and orientation for selected trainees
• Ensure inclusivity (gender, socio-economic, regional balance)
• Coordinate with TCGL for final enrolment approvals

5.3 Delivery of Training Program

• Engage qualified trainers with domain expertise (pre-approved by TCGL)
• Schedule training sessions with clear timetables
• Arrange complete logistics including venue, infrastructure, and equipment
• Conduct assessments through Third-Party Agency (TPA) appointed by TCGL
• Ensure payments based on TPI recommendations

6. Eligibility of Training Partners

Applicants must meet the following pre-qualification criteria:

7. Selection Criteria and Evaluation Process

The evaluation follows a three-stage process:

Stage 1: Test of Responsiveness

• Application received by due date (both online and physical)
• EOI Fee and EOI Security submitted as required
• Application complete and free from conditions/qualifications

Stage 2: Pre-Qualification Criteria

• Verification of eligibility criteria as defined in the EOI document

Stage 3: Evaluation of Applications

Qualification Threshold:

• Minimum 70 marks out of 100 in overall marking
• Minimum 20 marks out of 40 in Technical Presentation

8. Empanelment Procedure

1. Submission: Applicants submit EOI online on nProcure portal and physical submission (Hard copy + Pen drive) to TCGL office
2. Evaluation: Three-stage evaluation process (Responsiveness → Pre-Qualification → Technical & Presentation)
3. Empanelment: Successful applicants receive “Letter of Empanelment”
4. Duration: 2 years from date of empanelment, extendable by 1 year at Authority’s discretion
5. Work Assignment: Agencies may be assigned work based on requirements; Authority may keep cap on number of works per agency
6. Performance Review: Empaneled agencies may be removed for inadequate performance or non-participation in three consecutive works
7. New Additions: New agencies may be added through transparent tendering process

9. Eligible Beneficiaries

Target Beneficiaries:

• Individuals seeking skill development in Tourism and Hospitality sector
• Youth from various socio-economic backgrounds
• Priority given to inclusivity (gender, socio-economic, regional balance)
• Potential trainees from target communities through outreach drives

Training Focus Areas:

• Tourism and Hospitality Sector
• Homestay training (customized to urban and rural contexts)
• Market-relevant skills as per industry requirements

10. Total Target to be Trained

• Annual Target: Approximately 6,000 persons
• Budgetary Allocation: ₹10.00 Crores for current financial year

11. Job Roles / Course / Focus Area

The scope of work includes comprehensive training programs covering:

1. Course Design & Development aligned with NSDC guidelines
2. Curriculum & Pedagogy with balanced distribution of classroom and practical lessons
3. Study Materials in Gujarati (also English/Hindi for selected courses)
4. Training Delivery with qualified trainers
5. Assessment & Evaluation through Third-Party Agency
6. Quality Metrics based on training effectiveness, learning outcomes, and overall quality

12. Duration

• Empanelment Duration: 2 years from date of “Letter of Empanelment”
• Extension: 1 additional year at Authority’s discretion (subject to satisfactory performance)
• Training Programs: Duration as per specific assignment requirements (communicated prior to each engagement)

13. Funding and Payment Conditions

Funding:

• Budgetary allocation: ₹10.00 Crores for current financial year
• Government-funded skill development initiative

Payment Conditions:

• Performance Security and/or Retention Money may be kept during each assignment
• Payments based on recommendation of Third-Party Agency (TPI)
• TPI evaluates training effectiveness, learning outcomes, and overall quality
• Payment metrics finalized in consultation with TPI, Authority, and Training Agencies

14. Mode of Submission

Online Submission

• Portal: https://tender.nprocure.com/
• Requirement: Valid Digital Certificate as per Information Technology Act – 2000
• Technical support available through (n)Procure Support team

Physical Submission

• Address: Managing Director, Tourism Corporation of Gujarat Ltd (TCGL), Block No.16, 4th Floor, Udyog Bhavan, Sector 11, Gandhinagar, Gujarat – 382011
• Requirements:
  • One printed copy of complete EOI
  • Pen drive containing soft copy/scanned copy
  • All pages numbered and bound (no loose sheets)
  • Every page signed by authorized representative

Submission Documents

Envelope 1:

• EOI Fee (Demand Draft)
• EOI Security (Demand Draft or Bank Guarantee)

Envelope 2:

• Form 1: Covering Letter
• Form 2: Applicant’s Organization Details
• Form 3: Letter of Undertaking
• Form 4: Power of Attorney for Signatory
• Form 5: Financial Summary
• Form 6: Showcasing Experience
• Form 7: Bank Guarantee (if applicable)
• Other supporting/relevant documents

15. Other Terms and Conditions

15.1 General Conditions

• Authority reserves right to accept or reject any/all applications without assigning reasons
• EOI Security may be forfeited for withdrawal during validity, absence from presentation, or violation of terms
• EOI Security of unsuccessful applicants returned within 30 days of empanelment letters

15.2 Conflict of Interest

• Applicants with direct/indirect relationships that influence other applications shall be disqualified
• EMD may be forfeited as pre-estimated loss and damages

15.3 Ethics and Transparency

• Highest standards of ethics required during and after empanelment process
• Corrupt, fraudulent, coercive, or unfair trade practices shall result in rejection

15.4 Modifications and Flexibility

• Scope of work may be modified/detailed by TCGL based on requirements
• Authority may undertake fresh tendering for special nature projects
• Empaneled agencies free to participate in such tenders

15.5 Performance Review

• Agencies may be removed for inadequate performance or non-participation in three consecutive works
• Decision of Managing Director, TCGL shall be final and binding

16. Important Notes for Applicants

1. Digital Certificate: Mandatory for online submission; can be procured from licensed Certifying Authorities
2. EOI Validity: 180 days from Application Due Date
3. Language: All communication in English only
4. Financial Data: In Indian Rupees only
5. Verification: All claims subject to verification; incorrect information may lead to rejection
6. Pre-EOI Meeting: Queries can be raised at Pre-EOI Conference on 19/06/2026
7. Corrigendum: Check websites regularly for amendments/modifications

17. Contact Information

Issuing Authority:
Tourism Corporation of Gujarat Limited
Block No. 16, 4th Floor, Udyog Bhavan
Sector 11, Gandhinagar, Gujarat – 382011
Phone: 079-23977219, 079-23977229
Website: https://www.gujaratourism.com

Technical Support:
(n)Code Solutions – A Division of GNFC Ltd.
(n)Procure Cell, 304, GNFC Infotower, S.G. Road
Bodakdev, Ahmedabad – 380 054
Toll Free: 7359 021 663
Email: nprocure@ncode.in

For Queries:
Email: skill@gujarattourism.com

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