Detailed Summary of RFP for IEC Activities under SBM (Urban) 2.0 in Rajasthan

Key Information at a Glance

1. Overview & Background

The Government of Rajasthan, through the Directorate of Local Bodies (DLB), has issued this Request for Proposal (RFP) for the Selection of Agencies to conduct Information, Education and Communication (IEC) activities across 309 Urban Local Bodies (ULBs) in Rajasthan under the Swachh Bharat Mission (Urban) 2.0.

SBM-U 2.0 is a flagship program of the Government of India (2021-2027) focusing on:

• Sustainable urban sanitation
• Scientific management of municipal solid waste
• Long-term behavioral change
• ODF++ sustainability
• Garbage Free City star ratings
• 100% waste processing
• Effective used water management

2. Key Dates & Timeline

3. Scope of Work

3.1 Main IEC Components

The selected agency will be responsible for implementing the following activities across 309 ULBs:

3.2 Key Deliverables Include:

• Source segregation awareness through D2D campaigns
• Swachh Survekshan 2025-26 support (35% weightage on Citizen Feedback)
• ODF++, Water+, and GFC Star Rating certification support
• School ambassador programs
• Social media and digital influencer campaigns
• IEC material development (print, audio, visual, outdoor media)
• Street plays, folk arts, competitions (essay, painting, quizzes)
• Pre and post impact assessment of campaigns
• Grievance redressal and citizen feedback system establishment

3.3 Manpower Requirements

4. Eligibility & Pre-Qualification Criteria

5. Evaluation Process (QCBS Method)

5.1 Technical Evaluation – 100 Marks

• Minimum qualifying marks: 70/100
• Technical Weightage: 70%
• Financial Weightage: 30%

5.2 Financial Evaluation

• Formula: Sf = 100 × (Fm/F) where Fm = lowest price, F = price of proposal
• Composite Score (CS) = (Technical Score × 0.7) + (Financial Score × 0.3)
• Contract awarded to bidder with highest composite score

6. Financial Details

Payment Terms:

• 80% of contract value paid monthly based on activities performed
• 10% released after submission of verified quarterly reports
• 10% released after annual report with visible impact documentation

7. Key Terms & Conditions

7.1 Contract Period

• 12 months (extendable for another 12 months based on performance)

7.2 Bid Security/EMD

• DD/Bank Guarantee in favor of “Director Local Bodies, Raj, Jaipur”
• Original to be submitted at DLB office by 17th July 2026, 15:00 hours
• Exemption for Startups (DIPP recognized)

7.3 Performance Security

• 5% of LOA amount
• To be submitted within 15 working days of LOA issuance
• Forms accepted: Bank Guarantee, FDR, eGRAS, Insurance Surety Bonds

7.4 Penalties for Non-Compliance

• 0.5% per week from PBG for delayed team deployment
• 0.5% per week for non-achievement of feedback targets, non-delivery of wall paintings/hoardings, poor creative quality (capped at 10% of total contract value)

7.5 Force Majeure

• Covers: war, terrorism, natural catastrophes, epidemics, government restrictions
• Notice required within 7 days of occurrence

8. Important Notes

1. MSME Exemption available as per financial rules
2. Startup Enterprises exempted from prior experience and EMD (subject to DIPP recognition)
3. Rajasthan Transparency in Public Procurement Act 2012 & Rules 2013 applicable
4. Dispute Redressal:
   • First Appellate Authority: Director and Special Secretary, LSGD, Jaipur
   • Second Appellate Authority: Secretary, LSGD, Jaipur
   • Arbitration Act not applicable for disputes
5. Bid Rate: Basic rates valid for entire project duration including all taxes and GST
6. Payment: Based on actual quantity executed multiplied by agreed rates
7. Jurisdiction: Courts at Jaipur, Rajasthan only

9. Required Documents for Submission

Technical Bid Documents:

1. Pre-qualification cover letter
2. Certificate of Incorporation/Registration
3. Tender fee & RISL fee payment proof
4. EMD/Bid Security (DD/BG)
5. PAN, GST, TAN, EPFO, ESIC certificates
6. Work order copies with completion certificates (similar works)
7. Audited Annual Accounts (FY 2022-23, 2023-24, 2024-25)
8. CA certificate for turnover and net worth
9. ITR copies (last 3 years)
10. Self-declaration for not being blacklisted
11. Self-declaration for no pending litigation
12. Self-declaration for not being NPA
13. Banker’s/CA certificate for liquid assets
14. Power of Attorney
15. CVs of key personnel
16. Technical proposal with work plan and methodology

Financial Bid:

• Online BOQ submission (as per e-tendering portal format)

10. Contact Information

11. Key Takeaways for Bidders

✅ Large-scale project covering 309 ULBs with ₹34 Crore estimated value
✅ QCBS evaluation (70% Technical + 30% Financial)
✅ Minimum 70 marks required in technical evaluation to qualify
✅ Experience requirement: Completion of similar projects worth ₹12 Cr (single) or ₹7 Cr (two) or ₹5 Cr (three)
✅ Financial criteria: Minimum annual turnover of ₹17 Cr
✅ Consortium/JV allowed but each partner needs ₹5 Cr turnover
✅ Startups eligible for exemption from experience criteria and EMD
✅ Stringent monitoring with monthly KPI-based reporting
✅ Penalty provisions for non-compliance (0.5% per week)
✅ Key deadline: 17th July 2026, 15:00 hours

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