Quick Glance — Key Tender Information
| Parameter | Details |
|---|---|
| State | Rajasthan (Jaipur) |
| Issuing Authority | Rajasthan Knowledge Corporation Limited (RKCL) — 7-A, Jhalana Institutional Area, Behind RTO, Jaipur-302004; CIN: U80302RJ2008PLC026433 |
| Title of Tender/RFP | Expression of Interest (EOI) for “Empanelment of Agencies for providing Career Guidance Services” — NIB No. RKCL/26-27/795; Unique Bid Number: RKCL/EPROC/MKT/04 |
| Value of Tender | Estimated Value of Procurement: INR 9,00,00,000 (Rupees Nine Crore, excluding taxes) |
| Tender Fee | Rs. 5,000 (incl. GST) in cash/DD in favour of “RKCL”, payable at Jaipur + RISL Processing Fee Rs. 2,500 (incl. GST) via DD in favour of “MD, RISL”, payable at Jaipur |
| EMD / Bid Security | 2% of Estimated Value = Rs. 18,00,000 (Rs. Eighteen Lakhs) in form of DD / Bank Guarantee / FDR in favour of “RKCL”. (Option 2: pay Rs. 18,07,500 total online to RKCL’s Axis Bank A/c No. 031010200028468, IFSC: UTIB0000031, Tilak Nagar, Jaipur) |
| Last Date | 21-Oct-2026 (Offline applications may also be submitted after EPROC bid submission end date, as the EOI is perpetual) |
| Time of Submission | Till 3:00 PM (Technical Bid Opening: 21-Oct-2026 at 4:00 PM) |
| Mode of Submission | Online at http://eproc.rajasthan.gov.in (technical proposal in electronic format; DD for tender fee & RISL processing fee to be physically submitted at RKCL office + scanned copy uploaded) |
| DOWNLOAD Tender/EOI | http://sppp.rajasthan.gov.in • http://eproc.rajasthan.gov.in • http://www.rkcl.in VIEW EOI |
Other Key Dates: Bid document sale: 28-Sep-2026 to 21-Oct-2026 (till 3 PM) • Pre-bid meeting: 09-Oct-2026 (3:00 PM) at RKCL Office • Last date for pre-bid queries: 08-Oct-2026 (5 PM) • Bid Validity: 120 days from submission deadline • Contact: Mr. Mahesh Sinha, DGM (mahesh@rkcl.in, 9649905446)
Detailed Summary of the EOI
1. Background & Purpose
RKCL is a Public Limited Company (incorporated 25-Apr-2008) — a joint venture of the Government of Rajasthan, MKCL Pune, University of Rajasthan, MPUAT Udaipur, VMOU Kota, RISL, and CeG. It promotes digital literacy in Rajasthan and operates a franchise network of 5,000+ IT Gyan Kendras, having enrolled 85+ lakh learners in RS-CIT since 2009.
RKCL intends to empanel reputed, experienced agencies to provide comprehensive end-to-end Career Guidance, Employability Enhancement, Soft Skills, Entrepreneurship Development, Foreign Language Learning, Competitive Exam Preparedness, and other Skill Development initiatives for government departments, educational institutions, universities, boards, and corporations across Rajasthan — aligned with NEP 2020 and initiatives like Skill India, Digital India, and Startup India.
Note: Empanelment does not guarantee work orders. Separate RFPs/limited bids will be floated later among empanelled vendors.
2. Scope of Work (Five Phases + Other Areas)
| Phase | Focus | Output |
|---|---|---|
| Phase 1 | Student Profiling & Career Awareness | Student Career Profile |
| Phase 2 | Scientific Assessment (Psychometric — SRA; aptitude, interest, personality) | Personalized Psychometric Report |
| Phase 3 | Personalized Career Counselling (1-on-1, stream selection, roadmap) | Personalized Career Action Plan |
| Phase 4 | Future Readiness Development (communication, leadership, critical thinking, entrepreneurship) | Future-Ready Student |
| Phase 5 | Mentoring & Continuous Support (parent counselling, digital platform, progress tracking) | Career-Ready & Future-Ready Student |
Other areas: 21st Century Skills, Bagless Day Activities (NEP 2020), Innovation/Entrepreneurship & Incubation, Happiness & Well-being Index, Olympiad & Competitive Exam Support, Reading Promotion, Self-Defence Training, Mentoring by Eminent Experts, School Twinning Programme, Life Skills & Communication.
Implementation framework: Blended delivery model (in-person + digital), institutional coordination committees, inclusive accessibility (vernacular support), unified digital dashboard for real-time tracking.
M&E: KPI-based framework covering participation/assessment metrics, employability improvement, entrepreneurship engagement, language progression, and competitive outcomes.
Team structure: Project Director (min. 10 yrs experience), Domain Experts (certified career counsellors, soft-skills trainers, startup mentors, language instructors, Olympiad coaches), and a Technical Lead (LMS, platform, analytics).
3. Pre-Qualification & Eligibility Criteria (Key Requirements)
| # | Requirement | Specifics |
|---|---|---|
| 1 | Legal Entity | Proprietorship (registered under Shops & Commercial Establishments Act or equivalent), Company, Partnership firm, LLP, or Society |
| 2 | Certifications | Valid GST registration + PAN |
| 3 | Net Worth | Must be positive as on 31/03/2026 (except NGOs/Societies) — CA certificate per Annexure-8 (UDIN mandatory) |
| 4 | Bidder Experience | Min. 3 years experience in Career Guidance Services through own platform for Corporate/Govt/Universities/Colleges/Academic Institutions, with min. 30,000 students covered in last 3 FYs |
| 5 | Financial Turnover | Average annual turnover from Career Guidance Services (FY 2023-24, 2024-25, 2025-26) of at least INR 2.5 Crore (Indian operations only; excluding associate companies) — CA certificate per Annexure-7 |
| 6 | Operational Centres | Min. 2 own operational training centres (not franchisee), at least 1 in Rajasthan, as on 31-Mar-2026 |
| 7 | Trainers | Min. 25 qualified trainers domiciled in Rajasthan (affidavit on Rs. 100 non-judicial stamp required) |
| 8 | Onsite/Offsite Support | Dedicated resource at RKCL Jaipur office (10 AM–6 PM working days); offsite support 24x7x365; SPOC + 3-level escalation matrix |
| 9 | Tech Platform | Modern, secure, scalable architecture (web + mobile), role-based access, secure authentication — self-certified declaration of ownership/legal rights |
| 10 | Presentation & Demo | Mandatory presentation & demonstration; minimum 60/100 marks required to qualify for empanelment |
| 11 | Mandatory Undertaking | Not insolvent/bankrupt; no criminal conviction (last 3 yrs); no conflict of interest; complies with Code of Integrity; not blacklisted in last 3 years |
Important exclusions: Existing RKCL Channel Partners/Service Providers/Stakeholders cannot participate (conflict of interest). Consortium bidding and consortium experience are NOT allowed.
4. Technical Evaluation Criteria (100 Marks)
| # | Criteria | Max Marks |
|---|---|---|
| 1 | Avg. annual turnover from Career Guidance (₹2.5–5 Cr: 5; ₹5–10 Cr: 7; >₹10 Cr: 10) | 10 |
| 2 | Candidates mentored (30,000 mandatory: 4 marks; +2 per additional 10,000; max 10) | 10 |
| 3 | Manpower on payroll (50: 5; 51–100: 7; 100+: 10) | 10 |
| 4 | Own operational training centres in Rajasthan (1: 4; +2 per additional; max 10) | 10 |
| 5 | Work Orders under career guidance (5 WOs: 5; +1 per additional 2 WOs; max 10) | 10 |
| 6 | Trainers readily available (25: 4; +2 per additional 5; max 10) | 10 |
| 7 | No. of states where services provided (1 state: 2; +1 per additional; max 5) | 5 |
| 8 | Women-owned firm (100% women shareholding) | 5 |
| 9 | Presentation before Evaluation Committee (org profile, NEP 2020 alignment, implementation strategy, engagement plan, roadmapping, QA, counselling, RKCL requirements understanding, methodology, reports, resource plan, live demo) | 30 |
| Total | 100 |
Qualifying threshold: Minimum 60 marks out of 100.
5. Bid Submission Requirements (Technical Bid)
Documents include: Tender Application Form (Annexure-1), Bidder’s Authorization Certificate with PoA (Annexure-2), Self-Declaration (Annexure-3), Certificate of Conformity/No Deviation (Annexure-4), legal entity registration, CA certificates for turnover (Annexure-7) and net worth (Annexure-8) with UDIN, bidder profile (Annexure-10) with work orders/completion certificates, manpower declaration, trainer details, GST/PAN copies, and valid CERT-IN and ISO 27001 certificates. Bids must be in English; alternative/multiple bids are not allowed.
6. General & Special Conditions of Contract (Highlights)
- Empanelment validity: 3 years from agreement execution, extendable by 2 more years on mutually agreed terms.
- Agreement: To be executed within 15 days of LoI on Rs. 500 non-judicial stamp paper (purchased in Rajasthan). Draft format at Annexure-6.
- Performance Security: Not applicable at empanelment stage; will be taken when individual RFPs are floated.
- Work allocation: In case of large quantities, work may be awarded to max. 2 vendors in 60:40 ratio (L-2 must accept L-1 price).
- Price fall clause: If the bidder offers lower prices to anyone else in the state, the RKCL rate contract price automatically reduces.
- Payment/Taxes: TDS deducted at source; GST paid separately as per prevailing rates. No rate escalation payable on individual work orders.
- Exit Management: Detailed provisions for knowledge transfer, data handover, confidentiality, and transition support to a replacement operator.
- Dispute resolution: Referred to MD, RKCL; arbitration under Arbitration & Conciliation Act, 1996; Jaipur jurisdiction only.
- Governing law: Laws of Rajasthan/India. DPDP Act compliance mandatory.
- Code of Integrity & Debarment: Bidders may be debarred up to 3 years for breaches; penalties for interference with procurement (up to ₹5 lakh or 10% of assessed value).
- Appeals: First Appellate Authority — MD, RKCL (fee ₹2,500); Second Appellate Authority — Chairman, RKCL (fee ₹10,000); appeal within 7 days.
- Perpetual empanelment: Even after the online bid submission end date, interested parties may submit offline applications directly at RKCL office throughout the currency of the empanelment (terms at par with initial empanelled agencies).
7. Annexures List
- Tender Application Form/Covering Letter • 2. Bidder’s Authorization Certificate • 3. Self-Declaration • 4. Certificate of Conformity/No Deviation • 5. Pre-Bid Queries Format • 6. Draft Agreement Format • 7. CA Certificate for Annual Turnover • 8. CA Certificate for Net Worth • 9. Memorandum of Appeal (RTPP Act, 2012) • 10. Project References Format for Pre-Qualification Experience
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