Quick Glance: Key Tender Information

Detailed Summary of RFP

1. Overview of World Skill Center (WSC)

• WSC is a premier advanced skill training institute established by the Government of Odisha, Skill Development and Technical Education Department, through the Odisha Skill Development Authority (OSDA).
• Inaugurated on 5th March 2021.
• Established under the Odisha Skill Development Project, assisted by the Asian Development Bank (ADB) with Institute of Technical Education Services (ITEES), Singapore as knowledge partner.
• Imparts advanced skill training in seven trades from engineering and service sectors:
  • Mechatronics
  • Mechanical & Electrical Services
  • Vertical Transportation
  • Air-Conditioning and Refrigeration
  • Precision Engineering
  • Electrical Technology
  • Beauty and Wellness
• Housed in a state-of-the-art, 18-storey, air-conditioned building with nearly half a million square feet of space in Bhubaneswar.

2. Objective of the RFP

• WSC is introducing new courses in the Healthcare Sector, namely Healthcare Assistant.
• Aims to establish an industry-ready Healthcare training ecosystem that enhances employability, builds service excellence, and contributes to Odisha’s vision of becoming a hub for advanced skill development.
• The RFP seeks to engage an agency (Skill Development agencies, industry partners, educational institutes, Government organizations, skill institutes, industry associations, Hospitals, etc.) for end-to-end implementation of the Healthcare Assistant course in Phase-II of WSC.

3. Terms of Reference (Scope of Work)

3.1.1 Mobilization of Candidates

• Mobilization, counselling, and selection of candidates is the primary responsibility of the Training Partner.
• Counselling must inform candidates about nature of work, job availability, locations, potential pay, growth prospects, and risks.
• Registration of trainees must be linked to Aadhaar identity into the WSC ERP portal.

3.1.2 Training

• Batch size: 80 students per admission session.
• Training Partner must select right candidates to minimize dropouts; assess reasons for dropouts and improvise processes in consultation with WSC.
• No franchisee arrangement allowed. No sub-letting of training to any agency/individual.
• Selected organization responsible for all aspects: quality manpower, training delivery, consumables, assessment & certification, placement, and post-placement tracking.
• Must track each trained candidate at least once a month for 12 consecutive months and submit reports.

3.1.3 Manpower Requirement

3.1.4 Assessment and Certification

• Trainees assessed and certified after training completion.
• Training Partner must follow WSC training calendar.
• Regular internal assessments (quizzes, assignments, tests) with records submitted quarterly to WSC.
• If candidate fails final assessment, one reassessment allowed at Training Partner’s cost. No further chance after second reassessment.

3.1.5 Placement

• “Placed” means candidate placed in relevant/allied sector with gross remuneration at par with industry standards.
• Placement must be within 3 months of certification/course completion.
• Internships and apprenticeships are NOT considered placements.
• At least 70% placement required per batch to receive 100% payment share. If not achieved, proportionate payment with deductions.
• Training Partner must arrange placement drives (physical/virtual).
• Must collect placement documents (offer letters, appointment letters, salary slips, bank statements/PF/ESIC statements) for 6 months post placement.

3.1.6 Post Placement Tracking

• Track and report successfully trained candidates every month for 12 months.
• Upload all placement-related information and documents to WSC portal monthly.

3.1.7 Sub-Contracting or Franchising

• Not allowed — no part of training/placement/post-placement tracking shall be sub-let.
• Cannot operate via franchisee arrangement.
• Violation leads to termination of MoU and blacklisting.

3.1.8 Responsibilities of WSC

• Electrical work for equipment installation.
• Provide all required training infrastructure.
• Bear electricity and water charges.
• Bear lodging, boarding, study materials, student kits, logistics for enrolled candidates.
• Provide curriculum.
• Share detailed list of lab equipment.
• Provide ERP/online platform for database and records.
• Release payment as per payment terms (Point No. 11).

4. Processing Fees & EMD

5. Bid Validity and Timelines

• Validity of RFP: 180 days initially, extendable if required by WSC.
• Bid Validity Period: 180 days from last date of submission.

Important Dates

Contact for Clarifications:

• Mr. Chandan Kumar, GM–Procurement & Contract Management
• Email: tenders@worldskillcenter.org
• Contact No: +91 9650607819
• Queries via email only; queries after 14th October 2026 not entertained.

6. Eligibility & Proposal Evaluation

Three-Stage Evaluation Process:

1. Stage-1: Pre-Qualification
2. Stage-2: Technical Evaluation (Max 100 Marks)
3. Stage-3: Financial Evaluation

6.1 Pre-Qualification Criteria

6.2 Technical Evaluation (Max 100 Marks)

• Minimum 70 marks required to qualify for Financial Evaluation.

6.3 Financial Evaluation

• Bidders qualified in Technical Bid eligible.
• Quote per candidate cost against TOR.
• Consider all aspects: mobilization, counselling, training, placement, assessment, tracking, incidental expenses.
• No additional cost post finalization entertained.
• Quote price exclusive of taxes and duties.
• Arithmetical errors rectified; amount in words prevails.

6.4 Financial Bid Evaluation (QCBS — 70:30)

• Quality and Cost Based Selection (QCBS) in ratio 70:30 (Technical:Financial).
• Technical Score (St) = (Stm/SH) where Stm = total technical marks, SH = highest technical marks.
• Financial Score (Sf) = (FL/F) where FL = lowest commercial bid, F = price quoted.
• Total Score (TS) = (70 × St) + (30 × Sf).
• Highest combined score invited for agreement.

7. Award of Contract

• Letter of Award (LOA) issued to successful bidder.
• Contract signed within 20 days of LOA.
• No variation/modification except by written amendment signed by both parties.
• Sub-contracting/outsourcing not allowed.

8. Instructions to Bidders

Bid Preparation:

• Bids in sealed envelopes inside main cover.
• Envelopes must mention: Agency name, document inside (Demand Draft/Pay Order, Pre-qualification & Technical Bid), properly sealed.
• Outer envelope must bear: “Selection of Agency for Imparting Advanced Skill Training in Healthcare Assistant Course”
• Full name and address of Bidder at bottom left corner.

Documents to be Submitted:

9. Payment Terms

Placement Conditions:

• ≥70% placement required for 100% payment share.
• If >70% placement, 100% training achievement considered.
• If <70%, proportionate payment with deductions.
• Calculation: (Batch placement Achievement Numbers × 100)/70; decimal rounded to next higher number.

10. Other Important Instructions

• RFP documents downloadable from https://www.worldskillcenter.org/
• No escalation in quoted rates during contract period.
• WSC reserves right to reject bids from agencies with unethical practices or under investigation.
• WSC not bound to accept any bid; can withdraw/cancel partially or completely.
• All formats must be duly filled, signed, and submitted; otherwise summarily rejected.
• Bidder bears all costs associated with bid preparation.
• Bid must be page numbered, spiral bound, with list of contents.
• All pages signed by Bidder/authorized representative with seal.
• Agency initially engaged for 1 year, extendable by 2 more years with annual renewal.

11. General Terms & Conditions of Contract

• Single proposal only per bidder.
• Bidders must conduct own surveys/investigations.
• Bid must be complete, signed by authorized signatory.
• Conditional/qualified bids liable to rejection.
• RFP not transferable.
• Deployed personnel must have requisite qualifications.
• Manpower flexible for need-based tasks.
• Police verification of personnel required.
• Training Partner responsible for wages, statutory benefits, labour law compliance.
• WSC not liable for wages/salary/compensation to deployed personnel.
• Training Partner indemnifies WSC against claims/losses.
• WSC entitled to supervise and direct replacement of unsatisfactory personnel.
• Strictly prohibited from collecting money/deposits from candidates.
• Manpower must be above 18 years.
• Training Partner responsible for financial loss/injury to personnel.
• Confidentiality of documents/information must be maintained.
• Sole responsibility for EPF, ESI, Bonus, Gratuity compliance.
• WSC not liable for compensation in case of fatal injury/death of manpower.
• Theft/pilferage: Training Partner investigates, reports to Authority, liaises with Police.
• Loss due to personnel lapse borne by selected agency; WSC can deduct from bills.
• No transfer/assignment/pledge/subcontract of rights and liabilities.
• Bills per payment terms; statutory TDS & deductions applicable.
• Performance Security forfeited on failure/violation; termination with 1 month’s notice.
• Staff must not be alcoholic, drug addict, or indulge in prejudicial activities.
• WSC reserves right to withdraw/relax terms.
• Either party can terminate with 1 month’s notice; failure to give notice leads to forfeiture of performance security.
• Contract liable for termination due to non-performance, deviation, non-payment of remuneration/statutory dues.
• Misrepresentation leads to termination.
• No manpower to stay on campus after duty hours.
• If pre-qualification conditions not met or misrepresentation found, bidder disqualified, LOA/agreement terminated, Bid Security/Performance Security forfeited.

12. Conflict of Interest

• Bidder must inform WSC in writing of any actual/potential conflict of interest.
• WSC final arbiter in cases of potential conflicts.
• Failure to notify invalidates any verbal/written agreement.

13. Condition Under Which RFP is Issued

• RFP is not an offer; issued with no commitment.
• WSC reserves right to withdraw/vary any part at any stage.
• WSC reserves right to disqualify any bidder.

14. Contractual Arrangements

• Selected training partner enters into contractual agreement outlining terms, deliverables, timelines, payment schedule, etc.

15. Confidentiality

• All information treated confidential; used solely for evaluation.
• No contact with WSC on evaluation matters from proposal opening to selection announcement.
• Improper influence attempts may result in rejection.
• Contact only in writing during selection process.

16. Intellectual Property Rights

• Work carried out remains sole property of WSC.
• Neither Training Partner nor personnel claim IP rights.
• No unlawful revelation/misuse of intellectual/private data/computer systems.

17. Non-Disclosure Agreements (NDA)

• Absolute secrecy of figures, flow charts, pseudo code, reference code, etc.
• Return originals/copies to WSC after work completion.
• Technical information not to be used/copied/published/disclosed to third party.
• Training Partner must sign NDA; responsible for personnel violations.

18. Fall Clause

• Rates charged shall not exceed lowest rates charged for identical services to any other party during validity.
• If rates reduced for any other party, must notify WSC; rates payable stand correspondingly reduced.

19. Performance Guarantee & Penalty

• Performance Security: 5% of accepted contract value within 7 working days from LOA.
• Bank Guarantee from Scheduled Commercial Bank in India; validity 16 months (including 4 months claim period).
• PG renewed for further period as notified by WSC.

Forfeiture of PG:

• When firm de-selected.
• When firm fails to provide services within timeframe.
• Notice given with reasonable time before forfeiture.
• No interest paid on EMD or PG.
• Forfeiture without prejudice to WSC’s right to claim damages/blacklisting.

20. Liquidity Damages

• 1% of total contract value per fortnight of delay, subject to maximum 10% of total contract value.
• Recoverable from payments or Performance Security.
• Imposition does not relieve Agency of completion obligation.
• If delay continues beyond permissible period/maximum limit, WSC may terminate and forfeit Performance Security.

21. Non-Performance and Default

• Written notice for corrective action within specified period.
• Failure leads to termination and forfeiture of Performance Security.
• WSC may arrange completion through alternative agency at defaulting Agency’s risk and cost.

22. Interpretation

• Singular means plural and vice versa.
• Entire Agreement supersedes all prior communications.
• Amendments valid only in writing, dated, signed by authorized representatives.
• Non-waiver: no relaxation/delay prejudices rights.
• Waiver must be in writing, dated, signed, specifying right and extent.
• Severability: invalid provisions don’t affect other provisions.

23. Governing Law

• Governed by laws of Odisha State/India.
• Jurisdiction: Bhubaneswar Courts.

24. Force Majeure

• Defined as event beyond reasonable control making performance impossible/impractical.
• Includes war, riots, civil disorder, earthquake, fire, explosion, storm, flood, strikes, lockouts, government actions.
• Excludes negligence/intentional action, events foreseeable/avoidable, insufficiency of funds.
• WSC decides eventuality; binding on both parties.
• Affected party must take reasonable measures, notify within 14 days, minimize consequences.
• Time extension equal to period of inability.
• No payment during inability period except for pre-Force Majeure period.

25. Change Orders and Agreement Amendments

• WSC may order changes within general scope.
• Equitable adjustment in price/schedule if cost/time affected.
• Claims must be asserted within 30 days of receipt of order.

26. Termination of Agreement

Termination by WSC:

• Written notice of at least 30 days for breach (with 30-day cure period).
• If false claims/misleading information discovered.
• If corrupt/fraudulent/collusive/coercive practices found.
• If breach of any condition.
• If firm terminates, Performance Guarantee forfeited.

Termination for Insolvency:

• 30 days’ written notice if firm bankrupt/insolvent.
• No compensation; rights/remedies accrued to WSC preserved.

Termination for Convenience:

• 30 days’ written notice by WSC.
• Specifies termination for WSC convenience, extent, effective date.
• Selected Applicant may be compensated on mutually agreed terms for loss incurred.

Termination by WSC (additional grounds):

• Failure to remedy breach within 30 days of suspension notice.
• Insolvency/bankruptcy/creditor agreement/liquidation/receivership.
• Failure to comply with arbitration decision.
• Failure to comply with WSC decisions.
• Submission of false statement materially affecting rights/obligations.
• False/incorrect/misleading document/information/data.
• Force Majeure inability to perform material portion.

Payment upon Termination: No payment by Client to firm.

27. Limitation of Liability

• No liability for consequential, incidental, indirect, or punitive loss/damage/expenses (including lost profits).
• Selected Applicant not liable for more than annual value of training cost and any incentive paid.

28. Disputes Resolution

• Amicable settlement through best efforts.
• Written notice by aggrieved party.

29. Arbitration

• If unresolved, notice of reference invoking Arbitration and Conciliation Act, 1996.
• Sole arbitrator by consent; if no agreement within 30 days, panel of three arbitrators (one by Client, one by TP, third mutually appointed).
• Proceedings in English; at Bhubaneswar.
• Award final and binding.
• Prevailing party may be awarded costs and reasonable expenses.
• Parties continue remaining obligations during arbitration.

30. Annexures & Formats

Format-2: Applicant Details

• Agency/Organization/Institute Name
• Address, Phone, Email, Fax, Website
• Contact Person: Chief Executive/Head of Operations (Name, Designation, Mobile, Email)
• Contact Person: Project Leader (Name, Designation, Mobile, Email)
• Main areas of business
• Type of Organization
• Blacklisting details (if any)
• Registration Number (CIN/Firm Registration No.)
• PAN Number with copy
• GST Registration Number with copy

Enclosures:

• Certificate of Incorporation
• Article of Association
• Undertaking
• PAN Card copy
• GST Certificate copy
• GST Exemption (for Trust/Society)

Format-3: Bid Processing Fee & EMD Particulars

• Demand Draft/Pay Order No. & Date
• Name of Bank
• Amount (INR)
• Copy of DD/Pay Order/BG enclosed

Format-4: Financial Details

• Declaration by Chartered Accountant on letterhead
• Average annual turnover for FY 2023-24, 2024-25, 2025-26
• CA firm name, Membership No., Contact No., Seal

Format-5: Experience Details

• Total Work Experience in Healthcare sector projects (last 5 years)
• Name of Client, Scope of Work, Type of Client, Project Name, Date of Work Order/Agreement, Value, Date of Commencement, Date of Completion
• Submit Work Orders/client testimonial/completion certificate

Format-6: Declaration of Clean Track Record

• Declaration of not being debarred/blacklisted by any Government/Semi-Government organizations in India
• Signature, Printed Name, Designation, Mobile, Email, Seal, Date, Business Address

Format-7: Declaration

• Confirmation of interest in competing for the assignment
• Commitment to highest standards of service
• Understanding that final decision of CEO, WSC prevails on ambiguity
• All information genuine and accurate

Format-8: Power of Attorney

• On non-judicial stamp paper of minimum ₹100/- duly notarized
• Constitutes, nominates, appoints, and authorizes attorney
• For submission of RFP, signing documents, participating in pre-bid, representing before Client, signing contracts
• Ratification of acts by attorney
• Witnesses required

Annexure-2: Financial Bid

• RFP No., Date
• Prices exclusive of taxes and duties
• Descriptions: Per Unit/Student, Total Cost per Batch (₹) (For 80 Candidates) per admission cycle
• Training Cost (Includes Mobilization, counseling, training, placement, post placement tracking, manpower)
• Total
• Notes: Inclusive of incidental services, applicable duties, exclusive taxes; GST as per prevailing norm; per unit cost evaluated; payment as per terms; unit price prevails in discrepancy; amount in words prevails
• Signature of Witness, Signature of Bidder, Date, Place

Annexure-3: Curriculum Details

Course Structure:

• Duration: 1 Year program
• Course Title: WSC Advanced Certificate in Healthcare Assistant Training
• Course Objective: Provides students with skills and knowledge to deliver basic healthcare to patients in various healthcare settings.
• Terms: Term 1 and Term 2 (600 hours each)
• Total Credits: 61

Key Takeaways for Bidders

1. Eligibility: Minimum 5 years experience in healthcare training, ₹75 Lakhs average turnover, HSSC accreditation, trained 200+ students, not blacklisted.
2. Technical Evaluation: Minimum 70/100 marks required to qualify for financial bid.
3. Financial Evaluation: QCBS 70:30 ratio; quote per-candidate cost exclusive of taxes.
4. Contract Duration: 1 year initially, extendable by 2 more years.
5. Payment: Milestone-based; 70% placement mandatory for full payment.
6. Performance Security: 5% of contract value; valid 16 months.
7. Submission: Physical only (Speed Post/Registered Post/Courier); deadline 29.10.2026 at 2:00 PM IST.
8. Contact: Mr. Chandan Kumar, GM-Procurement, tenders@worldskillcenter.org, +91 9650607819.

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