Tender Summary for Engagement of Trainer for Skill Enhancement – GSTN
Key Information at a Glance
| Field | Details |
|---|---|
| 1. State | Delhi (GSTN HQ at New Delhi) |
| 2. Issuing Authority | Goods and Services Tax Network (GSTN) – Section 8 Company |
| 3. Title of Tender/RFP | Tender for Engagement of Trainer for Providing Training on Skill Enhancement |
| 4. Value of the Tender | Not explicitly mentioned (Bidders to quote per person price in price schedule) |
| 5. Tender Fee | Nil (tender document can be downloaded free from website) |
| 6. EMD (Earnest Money Deposit) | NIL (Declaration in lieu of EMD required as per Annexure-II) |
| 7. Last Date of Submission | 29th June, 2026 |
| 8. Time of Submission | Up to 15:00 hrs (3:00 PM) |
| 9. Mode of Submission | Speed Post / Registered Post / In person only (No email submission) and by E-Tendering https://eprocure.gov.in/ (Bidder should confirm the same from the issuing Authority) |
| 10. DOWNLOAD Tender/EOI | Website: http://www.gstn.org.in (All corrigenda also on website only) OR VIEW TENDER FROM HERE |
Detailed Summary of the Tender
1. Background of GSTN
- GSTN is a Section 8 company (under Companies Act 2013).
- Set up to provide IT infrastructure and services for implementing GST to Central/State Governments, taxpayers, and other stakeholders.
2. Scope of Work (Key Training Requirements)
- Training Program: AI-Driven Digital Marketing & Online Reputation Management (ORM) for Social Media Excellence.
- Batch Size: 15–25 participants.
- Confidentiality: All organizational case studies/examples must remain confidential.
- Trainer Credentials Required:
- 15+ years of expertise in Digital Marketing, ORM, Social Media Marketing, and corporate training.
- Proven portfolio in AI tools, Social Media Marketing, ORM, Digital Strategy, and data-driven analytics.
- Detailed CV to be submitted.
3. Training Topics Covered
- Digital Ecosystem of GST Communication
- Fundamentals of Online Reputation Management (ORM)
- AI in Digital Marketing & Content Creation
- Crisis Communication & Misinformation Management
- Performance Analytics & Data-Driven Strategy
4. Delivery Milestones
| Activity | Timeline |
|---|---|
| Training delivery/schedule | 2 days (on-site) |
| Certification (Participation/OEM) | T + 7 days |
| Entire work completion | Within 10 days from date of issue of order |
5. Penalty Clause
- Delay >10 days from PO date → Penalty @ 2% of total order value per week or part thereof.
- Maximum penalty capped at 10% of total contract value.
- If penalty exceeds 10%, GSTN may cancel the contract.
- No penalty if delay is not attributable to vendor.
6. Payment Terms
- 100% of total order value after completion of training sessions & certification.
- Payment within 30 working days after receipt of invoice + acceptance certificate (signed by GSTN Officer-in-Charge).
7. Evaluation Method
- Total bid price (as per price schedule in Annexure-I) will be the basis.
- PQ (Pre-Qualified) bidder with lowest total bid price = L1.
- GSTN reserves right to accept/reject any bid without assigning reason.
8. Pre-Qualification (PQ) Criteria
| Sr. No. | Criteria | Evidence Required |
|---|---|---|
| 1 | Legal entity registered in India (Company/LLP/Proprietorship/Partnership) operating for last 3 years | Certificate of Incorporation / Registration Certificate |
| 2 | Registered with GST | GST Registration Certificate |
| 3 | Trainer credentials | Detailed CV of trainer |
| 4 | Not blacklisted by Govt of India/State/Central PSU | Declaration as per Annexure-III |
| 5 | Vendor information form | As per Annexure-IV |
Note: Agencies not meeting PQ criteria will be rejected.
9. Bid Validity
- 90 days from date of bid opening.
- May be extended upon GSTN’s request.
10. Submission Envelope (Single Packet)
The bidder must submit:
- Declaration in lieu of EMD (Annexure-II)
- Signed TENDER/RFP document + any corrigendum
- Financial bid / Price Schedule (Annexure-I)
Envelope must clearly indicate: Tender Reference No., Name of Tender, Bidder Name & Address.
11. Important Rights of GSTN
- Accept/reject any or all bids (partly or fully)
- Increase or decrease work quantum by up to 20% at same rates
- Terminate for convenience (60 days’ notice) or for cause (30 days’ cure period)
- Arbitration at Delhi under Arbitration & Conciliation Act, 1996
- Jurisdiction: Courts at Delhi only
12. Key Clauses to Note
| Clause | Detail |
|---|---|
| EMD | Nil (declaration required) |
| Late bids | Not entertained |
| Conditional bids | Liable for rejection |
| Discrepancy in prices | Unit price > total price; words > figures |
| Payment | Post-training + acceptance certificate |
| Force Majeure | Defined with notification within 14 days |
| Debarment | Up to 3 years for corruption/criminal offence |
| Code of Integrity | Strict prohibition on bribery, collusion, coercion |
| Conflict in terms | Term favorable to GSTN shall prevail |
| Taxes | Any change in law-related taxes payable as actuals |
13. Disqualification Grounds (Summary)
- Incomplete / late / conditional bid
- Price increase during validity period
- Misrepresentation of information
- Financial bid opened with technical bid (if two-bid system is implied)
- Multiple bids from same party or common interests
- Attempt to influence evaluation process
14. Contact Details
- Address for submission:
The Vice President (Procurement & Contracts)
Goods and Services Tax Network
4th Floor, East Wing, World Mark-1, Aerocity, Delhi – 110037 - Email for correspondence (only):
sanjaysharma.pc@gstn.org.in
anirudh.rawat@gstn.org.in - Tel: 011-49111347 / 49111200
⚠️ Any correspondence with any other email/authority will not be entertained.
15. Summary of Annexures
| Annexure | Content |
|---|---|
| Annexure-I | Price Schedule (per person quote) |
| Annexure-II | Declaration in lieu of EMD |
| Annexure-III | Non-Blacklisting Declaration |
| Annexure-IV | Vendor Information Form |
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