Detailed Summary of RFP/EOI: Capacity Building & Training under SBM-U 2.0

Key Information at a Glance

A. Overview & Objectives

The Office of the District Municipal Commissioner, Sirsa, has issued this RFP to invite eligible bidders, including NGOs, Trusts, Societies, Non-Profit Organizations (NPOs), and Section 8 Companies, for a comprehensive capacity-building and training program under the Swachh Bharat Mission (Urban) 2.0. The assignment covers all five Urban Local Bodies (ULBs) in District Sirsa:

1. Mandi Dabwali (800399)
2. Kalanwali (800400)
3. Sirsa Municipal Council (800401)
4. Rania (800402)
5. Ellenabad (800403)

The primary objective is to strengthen the institutional, technical, operational, and managerial capacity of municipal officials, sanitation workers, and key stakeholders across all five ULBs to ensure effective implementation of SBM-U 2.0, including scientific solid waste management, source segregation, and adherence to the 3R principle (Reduce, Reuse, Recycle).

B. Updates/Notifications

Note: As per the available RFP document, the following dates are yet to be notified:

• Publishing Date
• Bid Submission Start Date
• Bid Submission Closing Date (12:00 PM)
• Bid Opening Date, Time, and Venue

Recommended Action: Bidders must regularly check the official e-tender portal for any updates or notifications, including revised dates and potential changes to eligibility or scope.

C. Scope of Work & Key Deliverables

The assignment is structured into five phases, covering all five ULBs in a coordinated and unified manner:

Phase 1 – Inception, Mobilisation & Training Needs Assessment (Within 15 days)

• Submission of Inception Report with ULB-wise stakeholder mapping, trainer deployment plan, activity calendar, and risk mitigation strategy
• Conduct Training Needs Assessment (TNA) and Baseline Assessment covering:
  • SBM-U 2.0, ODF/ODF+/ODF++, Water+ and GFC compliance
  • SWM Rules, source segregation, waste collection, and processing practices
  • Occupational health, safety, PPE usage, and field supervision
  • MIS reporting, digital documentation, and grievance redressal

Phase 2 – Curriculum, Module & Training Material Development

Development of a tiered, role-specific training architecture with four tiers:

• Tier 1 – Strategic/Executive Level: Elected representatives, Commissioners, senior officials (focus: SBM-U 2.0 compliance, GFC framework, strategic planning, governance)
• Tier 2 – Operational/Supervisory Level: Sanitary Inspectors, Junior Engineers, Zonal Officers, MIS staff (focus: SWM Rules, segregation monitoring, waste transportation, MIS reporting)
• Tier 3 – Grassroots/Field Level: Safai Mitras, collection vehicle staff, frontline workers (focus: Source segregation, PPE usage, occupational safety, waste handling protocols)
• Tier 4 – Facility/Processing Level: MRF, composting unit, transfer station staff (focus: Facility operations, safety standards, record keeping, emergency response)

Training modules shall be developed in English and Hindi with 12 indicative modules covering topics such as SBM-U 2.0, GFC and ODF Framework, SWM Rules, Source Segregation, Wet/Dry Waste Processing, Plastic and C&D Waste Management, Occupational Health and Safety, Data Governance, MIS, and Monitoring.

Phase 3 – Training Delivery & Capacity Building

• At least 80% of identified participants across all five ULBs must be trained with role-specific content
• Pre and post assessments mandatory for every formal training session
• All sessions documented with attendance, geo-tagged photographs, and feedback
• Refresher sessions required for low-performing groups
• Field demonstrations with checklist, participant list, and learning summary

Phase 4 – Monitoring, Reporting & MIS

• Monthly progress reports with geo-tagged photographs across all five ULBs
• Unified digital MIS/dashboard for real-time district-wide progress tracking
• Pre- and post-training assessment records with analysis per ULB
• Ward-wise, ULB-wise, and tier-wise participant database
• Final Completion Report with outcomes, lessons learned, and recommendations

Phase 5 – Technical Handholding & Mentoring Support

• On-site guidance to supervisors and field staff during SWM practices rollout
• Support for compliance documentation under SBM-U 2.0 and GFC framework
• Mentoring for internal capacity transfer to ensure sustainability
• Advisory support for ward-level sanitation action planning
• Dedicated deployment of Senior SWM/SBM Expert and Junior SWM/SBM Expert as district-level common resources
• Supply of five (5) high-configuration laptops (Core i7, 16 GB RAM, 1 TB SSD) for district IT infrastructure

Target Audience (5 Tiers)

1. Strategic & Executive Level (DMC, Elected Representatives, Commissioners)
2. Operational & Supervisory Level (Sanitary Inspectors, Junior Engineers, Supervisors)
3. Grassroots & Field Level (Safai Mitras, Sanitation Workers)
4. Facility & Processing Level (MRF staff, Composting Unit Operators)
5. Community & Institutional Stakeholders (NGOs/CSOs, Bulk Waste Generators, Ward Councillors)

D. Project Team Requirements

The agency shall deploy a qualified and experienced team, including but not limited to:

• Senior SWM/SBM Expert: M.Tech in Environment/Civil/Urban Planning/SWM, 10 years experience in SWM/sanitation/SBM, including district or multi-ULB handholding
• Junior SWM/SBM Expert: Supporting role for on-ground technical handholding, mentoring, MIS/dashboard support, and compliance guidance

Note: Personnel shall not be substituted without prior written approval. Unsatisfactory personnel shall be replaced within 7 working days upon request.

E. Key Performance Indicators (KPIs)

F. Mandatory Eligibility Criteria

G. Bid Evaluation

Technical Evaluation (100 Marks, Minimum Qualifying: 70 Marks)

Financial Evaluation

Financial Score (Sf) = (Fm / F) × 100, where Fm = Lowest Financial Bid, F = Financial Bid under consideration

Final QCBS Score

Combined Score = (St × 0.70) + (Sf × 0.30), where St = Technical Score, Sf = Financial Score

H. Payment Terms

Payments shall be released monthly, subject to:

• Submission of Monthly Progress Reports
• Verification by the competent authority
• Approval of competent authority

I. Penalty & Termination Clauses

Penalty Clause

• Failure to deploy approved manpower in any ULB: Up to ₹2,000 per manpower per day
• Delay in submission of reports/documentation: Up to ₹5,000 per instance per ULB
• Non-compliance of instructions: Penalty as decided by competent authority
• Repeated failure may lead to contract termination

Termination Clause

The competent authority reserves the right to terminate the contract under conditions including:

• Submission of false information/documents
• Failure to perform project activities satisfactorily across any of the five ULBs
• Continuous delay in execution of approved activities
• Non-deployment of required manpower
• Misuse of funds or misconduct
• Agency being blacklisted by any Government Department
• Failure to improve performance despite written warnings

In case of termination, the EMD/Security Deposit may be forfeited, and another agency may be engaged at the defaulting agency’s risk and cost.

J. Important Terms & Conditions

• Bid Validity: 90 days from date of submission
• No cost variation permitted for the contract period
• Agreement to be signed with the Office of the District Municipal Commissioner, Sirsa
• Payments on monthly basis upon submission of invoices covering all five ULBs
• EMD of successful bidder retained till agreement execution
• RFP/bid and all correspondence shall be in English only
• Alternative/Multiple Bids from one Bidder shall not be considered
• The authority reserves the right to cancel all or any part of the RFP without assigning any reason

K. Submission Checklist

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