Quality Council of India (QCI) | Expression of Interest (EOI) for Empanelment of Assessment Agency under MSME Sustainable (ZED) Certification Scheme

Consultancy Tender Preparation

Key Information at a Glance

HeadingDetails
1. StateIndia (Nationwide, with preference for states to be specified by applicant)
2. Issuing AuthorityQuality Council of India (QCI)
3. Title of Tender/RFPExpression of Interest (EoI) for Empanelment of Assessment Agency under MSME Sustainable (ZED) Certification Scheme
4. Value of the TenderNot specified (Payment will be as per prescribed fee structure per assessment)
5. Tender FeeN/A (Not Applicable)
6. EMD (Earnest Money Deposit)Not mentioned (Not applicable for EoI stage)
7. Last DateApril 30, 2026
8. Time of SubmissionNot explicitly mentioned (presumably by end of business day 11.59 PM)
9. Mode of SubmissionEmail (PDF format to procurement.zed@qcin.org)
10. Download Tender/EOIDOWNLOAD EOI

Detailed Summary of the EoI

1. Objective

The Quality Council of India (QCI) invites proposals from eligible agencies to be empaneled as Assessment Agencies under the MSME Sustainable (ZED) Certification Scheme. The scheme aims to enhance the competitiveness of MSMEs by promoting “Zero Defect & Zero Effect” practices.

2. Scope of Work (For Empaneled Agencies)

The selected agency will conduct assessments for three ZED Certification levels:

Certification LevelType of AssessmentDuration (Man-days)Surveillance Type & Frequency
BronzeDesktop (Remote)1 man-dayOnsite, once after 18 months (0.5 man-day)
SilverRemote2 man-daysRemote, annual (1 man-day)
GoldSite (Onsite)4 man-daysRemote, annual (2 man-days)

Key responsibilities include:

  • Assigning qualified ZED assessors (minimum 2 per team, one with environmental competency).
  • Conducting opening/closing meetings, assessments (app-based), and reporting.
  • Managing Non-Conformance (NC) closure (5 opportunities within 30-60 days).
  • Recommending award or continuation of certification.
  • Ensuring data security, confidentiality, and insurance (public liability, professional indemnity).
  • Bearing all travel, boarding, and lodging expenses of assessors.

3. Pre-Qualification Criteria (Mandatory)

S. No.RequirementDocument Required
a.Accreditation – Must be accredited as a Certification Body / Inspection Body by NABCB (National Accreditation Board for Certification Bodies)Certificate of Accreditation
b.Blacklisting – Should not be blacklisted by any Govt. Dept. or PSU in IndiaNon-Blacklisting Undertaking (Annexure-C)

4. Preferred Requirements for Assessors (To be submitted if available)

CriteriaRequirement
EducationGraduate (5 yrs exp.) OR Diploma in Engg. (8 yrs exp.) from recognized institute
Additional QualificationLead Auditor (QMS or other ISO) OR Certified ZED Assessor (under erstwhile scheme)
ExperienceMinimum 3 years in operations/quality/management/auditing/consulting in manufacturing

5. Submission Requirements (Technical Proposal)

The email submission (PDF format) must include:

  1. Form A (Annexure-A) – Application Form with general info, NABCB accreditation details, preferred states, NIC codes, PAN, GST.
  2. NABCB Accreditation Certificate.
  3. Documents for Assessors (CVs, experience, qualification certificates – if any).

Additional Annexures:

  • Annexure-B – Format for declaring assessor expertise across ZED Disciplines (Business Practices, QMS, OHS, Environment, Energy, SCM, HR).
  • Annexure-C – Non-Blacklisting undertaking on firm’s letterhead.

6. Important Terms & Conditions

  • Validity of proposal: 90 days from last submission date.
  • No subcontracting without QCI’s prior written consent.
  • Conflict of interest strictly prohibited.
  • Force Majeure clause included (pandemic, natural disasters, etc.).
  • QCI’s rights: To reject any application, relax conditions, or amend EoI without assigning reasons.
  • Confidentiality & Data Security: Agency must not share data; all data to be used only for this contract and removed/destroyed afterward.
  • Indemnity: Agency indemnifies QCI against losses from deficient services or improper payments.
  • Ethics: Zero tolerance for bribery or favors; agency must take action (expulsion/removal) if complaints arise.

7. Submission Guidelines

  • Email Subject Line: Expression of Interest (EOI) for Empanelment of Assessment Agency under MSME Sustainable (ZED) Certification Scheme_DD/MM/YYYY [Date of submission]
  • Email Address: procurement.zed@qcin.org
  • Document Format: PDF
  • All pages must be sequentially numbered, signed, and stamped.
  • Contact for Clarifications: procurement.zed@qcin.org

8. Key Dates & Contacts

EventDate/Detail
Last Submission DateApril 30, 2026
Technical Discussion RoundTo be notified via email (if needed)
Contact PersonProcurement Team, QCI
Address2nd Floor, ICCW Building, 4, Deen Dayal Upadhyaya Marg, New Delhi – 110002

9. Important Notes for Applicants

  • Only NABCB-accredited agencies are eligible.
  • QCI is not responsible for late receipt of applications.
  • A presentation may be requested from shortlisted applicants.
  • The EoI is not a tender; it is an invitation for empanelment, and actual work will be allocated later.

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